Business Interruption Insurance Checklist
Many businesses suffered a complete or temporary interruption of their business
operations following the World Trade Center and Pentagon tragedies. The
Committee's Task Force on Insurance and Terrorism Claims has prepared the following
checklist of basic procedures and considerations for putting together a potential
business interruption claim.
This preliminary checklist is by no means exhaustive, but is intended as an initial guide,
in connection with other materials readily available, to assist in the efficient preparation
of such claims. It is important to note that the items on this list may or may not apply to
specific claims, depending upon the language of the actual insurance contracts involved
and the facts of the claim.
Review the Policy
Many business property policies include business interruption coverage to
cover lost business income and at least some of the extra expenses
associated with restoring business operations after a property loss. Such
coverages usually apply only to business losses caused by a covered
cause of loss to covered property. Policy terms may vary greatly. As with
any insurance claim, the first step is to review the applicable policy
language.
Typically, business income coverage is subject to the policy conditions,
including the “Duties After Loss” discussed above. Thus, the policyholder
may be required to substantiate the claim by making available the
company‚s books and records, financial statements, income and expense
reports, and the like. If those original records have been destroyed or
otherwise no longer exist, they should be recreated from other sources,
such as documents maintained by the policyholder‚s accountant, or
business partners.
Types of Coverage
Business Income:
Designed to replace income that would otherwise have been earned by the business had no loss occurred. Business income is generally defined as the net profit or loss before taxes, plus continuing normal
operating expenses, including payroll. Note that the usual insurance definition of net profit is the net profit (or loss) before taxes, in contrast to the accounting definition of net profit (or loss), which is the net profit after taxes. Coverage is generally limited to the loss of income sustained until the property is restored, or for 12 months following the physical loss or damage. Other limitations apply to
the period for which “ordinary payroll” coverage is included – usually only 60 days. “Ordinary payroll” generally means payroll for employees other than officers, executives, department managers, or employees under contract.
Extra Expense:
Designed to pay for necessary expenses incurred during the period of restoration of the property, that would not have been incurred if there had been no physical loss or damage to the property. Extra expenses include those necessary to continue operating the business at its original location, or at a temporary replacement location until the original location is repaired. Extra expenses may also include expenses that minimize the time your business is unable to operate. Further, coverage generally applies to extra expenses made to repair or replace damaged property, or to restore or replace valuable papers and records, but only to the extent that the extra expenses actually reduce the amount of loss.
Contingent Business Interruption:
An extension of coverage designed to cover loss of income you incur in your business due to a property loss at a key supplier or customer location. For example, if a key supplier experiences a fire at its plant and is unable to deliver parts or goods necessary for the continuation of your business, you may have a claim for a contingent business interruption loss.
Civil Authority:
Coverage may also be available for loss of business income and extra expense sustained as a result of government denial of access to your property, due to a covered loss at a location not owned by you. There may be a 2 or 3 day waiting period before coverage begins, and coverage generally only applies for a few weeks.
Possible Coverage Adjustments
- Extended Period of Indemnity: May extend period for loss of income coverage for a specified time beyond completion of repairs.
- Requirement of a Business “Suspension”: May determine whether a complete or partial cessation of business is needed to trigger coverage.
- Resumption of Operations: May limit business interruption loss to the point at which operations can be even partially resumed, even though the business may not be able to fully sustain itself.
- Coinsurance Provision: Requires that policyholder must pay a share of business income loss if the actual loss sustained is substantially higher than the estimated income established at the time insurance was purchased.
- Agreed Value: Establishes in advance a maximum for recovery in any given month.
- Covered Locations: Identifies what locations are covered. There may be extensions of coverage for “newly acquired locations” to cover property recently acquired, and for property at locations not owned by the insured.
- Ingress / Egress: Coverage may be provided for loss of business income and extra expense when you cannot gain access to your property without the government action required under the coverage for closure by a civil authority.
- Building Ordinances: May provide coverage for the additional time required to rebuild due to compliance with building ordinances.
- Electronic Media and Records Limitation: May limit replacement period for such data and documents.
Possible Exclusions:
- Property exclusions: Since there typically must be a covered loss to covered property for business income coverage to apply, all of the exclusions in the property section of the policy are generally relevant.
- Idle periods: Coverage is generally excluded for periods when operations
would normally have been idle
- Interference: Additional costs of rebuilding due to labor unrest may be
excluded.
- Loss of contracts: Income loss on long-term contracts may be limited to
period ending with completion of repair or replacement
- Consequential losses: Coverage for consequential losses is generally
excluded, unless the policy contains an extension of coverage for such
losses.
- Utility service interruption: Coverage generally does not extend to utility
service interruption.
- Finished stock: For manufacturing operations, recovery for lost profits on
finished stock may be covered under physical damage to property, rather
than under business interruption.
Special Conditions and Limitations
- Appraisal: In addition to loss conditions of the property policy, business
interruption coverage may include specific appraisal provisions for valuing
the loss of income and extra expenses.
- Duties in the Event of Loss: Read the policy carefully to clarify what duties
you have in the event of a loss, in addition to those in the general property
policy.
- Loss Determination: Policies typically contain general provisions for
determining the amount of business income loss and extra expense
incurred. However, you may need to engage the assistance of your
agent/broker, accountant, or attorney to provide clarification of some
provisions.
Calculating the Business Interruption Loss
The following list sets forth some representative questions that should be
reviewed in calculating the extent of a business interruption loss. This list is not
necessarily exclusive, nor do each of the items necessarily apply to every claim.
- What type of operation is affected (office, store, restaurant, plant)?
- Is there interdependency with other operations?
- Is operation partially or totally disrupted?
- What is the normal operation capacity of the operation that
was damaged?
- At what percent of capacity were you operating just prior to
the loss?
- At what rate did you expect to operate during the loss
period?
- How many shifts a day did you operate? How many do you
operate now?
- How many shifts a day, week, or month do you dedicate to
maintenance?
- What is expected downtime?
- Can you add shifts to reduce potential operation loss?
- Can you operate temporarily at another site to reduce the
loss?
- Are sales affected? Partially? Totally?
- How long will you need to continue paying salaried employees until
the business is restored? Can they assist with restoration of the
premises and business operation?
- Do you need to pay hourly employees to retain them during the
time the business is not operating? Can they help with clean-up
and repair during restoration?
Mitigation and Recovery
Policies generally require a policyholder to mitigate its losses.
- Are you able to access alternative facilities?
- Could sales or service be conducted elsewhere?
- Can rental equipment, overtime or additional shift work be used? At what
added cost?
- How much production can be made up with overtime and how long will it
take?
- Will you be able to supply customers from inventory during loss period?
- If you have to draw down on inventory to meet orders, how long will it take
you to replenish inventories to the quantities before the loss?
- Are there limited markets or major suppliers?
- How much production can be deferred?
- Are long-term contracts at risk?
- Potential Claim Items for Continuing Expense.
Some of the following cost categories may be recoverable as “Continuing
Expenses,” depending upon the coverage provided.
- Depreciation - Advertising
- Repairs and maintenance - Real and personal property tax
- Rent - Other taxes
- Postage - Claim preparation expense
- Telephone - Corporate charges
- Utilities - Experimental expenses
- Supplies - Recruiting
- Dues and subscriptions - Bad debts
- Travel - Discounts
- Vehicle usage - Interest on loans
- Labor (direct and indirect) - Profit on loans
- Overtime - Tooling
- Payroll tax - Bonuses
- Unemployment compensation - Sales department
- Holiday, sick and vacation time - Research and development
- Workers‚ compensation - Engineering service
- Insurance and benefit cost - General / administration expenses
- Consulting fees - Commissions
- Legal fees - Licenses
- Other outside fees - Tax penalties